It all depends on the cancellation conditions you chose when you made your reservation. We invite you to contact us using the contact details below:
Reservations booked before April 6th 2020 at rates stipulating ‘no cancellations no refunds’ for stays in 2020 can be altered free of charge, up to 31st December 2020 and the stays can be postponed up to 31st March 2021.
Please contact the distributor in question directly because we do not have the possibility to directly modify your reservation on these platforms, unlike reservations made on our own websites.
We have reviewed all our terms and conditions to offer guests organising trips more flexibility, check our special offers. Reservations can be altered free of charge and cancellations are accepted up to 24 hours prior to arrival.
Our hotel is open and ready to welcome you with appropriate safety and hygiene measures.
See list of our main actions below:
Equipment and preventive measures set up for the safety of our staff and guests a like :
Hotel services will be reduced due to the current sanitary crisis to guarantee safety during your stay:
Yes, in case you need it we will provide masks and sanitising gel for your safety inside and outside the hotel.
The Hotel is open - Discover our special COVID-19 FAQ